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Frequently Asked Questions

EDI: What is it?

EDI is simply the sending and receiving of information using computer technology. Its efficiency has made it a condition of doing business in dozens of industries, including retail, grocery, warehousing, transportation , health care, education and government. Any standard document that one company would exchange with another (such as a Purchase Order, Advanced Ship Notice) can be exchanged via EDI between two trading partners, as long as both have made the preparations.EDI cannot be activated with a flip of the switch or in a moment's notice. Many procedures must be carried out in preparation for exchanging EDI data with a trading partner. This is explained on our accreditation page. EDI bridges the gap between companies using different computer systems. Although Target mainly uses the ANSI X12 standard, other standards exist (for example, EDIFACT or XML). The solution you select should support all standards.

What do PO, ASN, PAD, sRCTI, ADM and other acronyms mean?

These are all abbreviations for specific supply chain terminology. Please visit our glossary page for a complete listing of terms.

Where can I find the delivery requirements for Target & Target Country?

Each Target distribution centre has a delivery requirements document.

What are the Packing guidelines for Target?

Please have a look at the packing section of our web site.

What about very large advert event orders?

These orders are ideal to be delivered on store packed pallets – with each pallet clearly labelled by store. Please contact the Target Event Co-ordinator to discuss options.

What is Target eCommerce?

Target eCommerce is a help desk for Target Suppliers, Buying Office, Distribution Centres and Geelong Support Office and Stores. They can provide assistance with all aspects of electronic trading including POs, ASNs, sRCTIs and Sales data. They also help you starting as a Supplier to Target. The Target eCommerce group mail box is monitored every week day with the exception of public holidays. Submit your questions under Contact Us for a prompt response.

I need help and cannot find the answer on the website

Click on Contact Us and submit any question to Target eCommerce from this web site. We will either reply to your question directly or ensure someone can come back to you with an answer.

How do I contact someone from Target Geelong Support Office?

Simply phone reception on 03 5246 2000 during business hours. The voice activated telephone system will ask you to state the name of the person you wish to speak to, or provide you with the option to speak to an operator who will be able to put you in touch with the area that can assist you.

I have received an order with a store or DC I have not heard of before

You can search by Store or DC here or download a full list of all Target Stores and DC’s

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